What We Do
- Health Code Violation Response & Messaging
- Food Safety Incident Communications
- Negative Press & Viral Review Management
- Social Media Crisis Response
- Staff Communication & Internal Messaging
- Post-Crisis Reputation Rebuilding
- Proactive Crisis Prevention Planning
Key Benefits
- Minimize damage from health code violations
- Control the narrative before it controls you
- Rebuild diner trust after a public incident
- Turn a crisis into a brand-strengthening moment
- Protect your Google and Yelp ratings
How We Work
1
Rapid Assessment
Within hours, we assess the situation and identify the key risks.
2
Response Strategy
We craft your official statement, talking points, and channel-specific responses.
3
Execution & Monitoring
We deploy the response, manage media inquiries, and monitor coverage in real time.
4
Reputation Recovery
After the immediate crisis, we execute a rebuild plan — positive media placements and community outreach.
Get Started
Ready to grow your brand with crisis management?
Fill out the form and a PR4ECOM strategist will reach out within 24 hours with a tailored plan for your brand.
- No commitment required
- Tailored strategy for your brand
- Response within 24 hours
- Work with senior PR strategists only